USAToday reported that online travel companies "lag behind e-commerce retailers...in delivering a positive consumer experience." No surprise here.
For anyone who has tried booking travel that involves a flight more complicated than flying from Point A to Point B, the explanation is obvious. And it's obvious even for those who travel only from Point A to Point B.
Using one of the many flight-finding, online travel agents or tools, is a horrific process. Nothing seems to work simply.
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It’s being a while since the first adventurers like Columbus, Magellan Livingstone and others explored and sailed the world with just their courage and passion for unknown lands and kingdoms.
They had just a few archaic tools to find the right route that would lead them to the promised paradise that they had been longing for so long.
However times have changed and fortunately average travelers form all over the world have at their disposal a bunch of smart apps claiming to make traveling easier.
In a very compelling article somewhere on Lonely Planet's blog, Vivek Wagle, head of content and marketing at Airbnb, makes the compelling argument for "collaborative consumption," the basic business and ethical underpinning of his widly successful "places to stay" service and website.
Basically, he points, we are living in a world of "social accommodation services," where "being able to benefit from the good (a tangible or intangible good) is better than actually possessing that good."
Or a
"Big Data" derived from social media has almost become a buzz word in decision-making, product-innovation circles. Now, a report coming out of Amadeus, a technology company that provides IT solutions to the travel and tourism industry, says that Big Data is poised to "shape the future of the travel industry."
Travel would not be possible without Big Data, says Businessinsider.com. We use it every time we get a boarding pass, check the weather for a destination, use our cell phone internationall
Hotel guests have said it again and again: after location, and service that exceeds expectations, free and reliable WiFi matters the most.
So why do hotels charge for WiFi and why do guests have to struggle find a location that works?
Hotelchatter says that while most hotels provide free Wi Fi, (according to their 1013 Hotel WiFi report , more than two-thirds of hotels say they provide the free service), "availability can be limited to the lobby, or its only free for a while before you have t
All well and good, for the most part, when it comes t
Or, if you're visiting Australia, check out their National Public Toilet Map - an impressive list of over 14,000 toilets with details as to the facilities offered and the hours they're open - so you'll never have to go outbac
For a hundred bucks, you can go to dinner at a decent restaurant, purchase a DVD box set, or—if you're flying Spirit—tote a bag onto a plane.
Effective November 6, fee-sucking Spirit will charge $100 for carry-on bags paid for at the gate. It's an increase of 122 percent over the current price of $45. If you reserve your carry-on privileges ahead of time online, it'll cost you $35 bucks as of November 6. (Current price is $30.) And if you pay for your carry-on bag at the airport counter, you'll b
The purpose of a tip is to express appreciation for a service also called a gratuity. One question always asked is in the case of all-inclusive prop
